Privacy Policy

Last updated: [Insert Date]

UM GLOBAL ("we", "us", "our") is a digital marketplace operated by BASANU GLOBAL SOLUTIONS LTD. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you create an account, place an order, or contact support, we collect information such as your name, email address, and any details you submit through forms on this site (including payment-proof files you upload during checkout). We do not collect or store cryptocurrency wallet private keys, and we never ask for them.

2. How We Use Your Information

• To create and manage your account
• To process orders, verify payments, and deliver digital products
• To send transactional emails (order confirmations, download links, support replies)
• To respond to support requests
• To improve our marketplace and prevent fraud or abuse

3. Payment Information

UM GLOBAL currently processes payments manually via cryptocurrency transfer. When you check out, you upload a screenshot or document as proof of payment; this file is stored securely and is only accessible to authorized administrators reviewing your order. We do not process or store credit card numbers.

4. Data Sharing

We do not sell your personal information. We may share information with service providers who help us operate the site (such as hosting and email delivery providers), and when required by law.

5. Data Retention

We retain account and order information for as long as your account is active, and as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email address below, subject to applicable law.

7. Cookies

We use essential cookies (such as session cookies) required for login and cart functionality. We do not use third-party advertising cookies.

8. Contact

Questions about this policy can be sent to support@umglobalsolutions.com.

This is a general-purpose template. Please have it reviewed by a qualified professional for your specific jurisdiction and business circumstances before relying on it.